{"product_id":"cad-cam-care-connect-remote-tech-support","title":"CAD\/CAM Care Connect – Remote Tech Support","description":"\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eCAD\/CAM Care Connect – Remote Tech Support\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e\u003cspan\u003e$199\/month\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOngoing remote technical support for dental CAD\/CAM systems, even when the original warranty has expired. Available to existing CAD\/CAM Center customers and practices that purchased equipment elsewhere.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhat’s included\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTechnical assistance by phone, chat\/text, and TeamViewer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRemote diagnosis and troubleshooting of software, connectivity, scanner, and milling issues.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGuidance on configuration, calibration, and routine maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA short report after each session outlining the issue, actions taken, and recommended next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eSupport hours\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003eMonday–Thursday, 9 AM–6 PM ET.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhat’s not included\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReplacement parts, components, or consumables.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePhysical repairs or on-site service.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTravel and shipping expenses.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePaid software licenses or upgrades.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eMembership terms\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003eMonthly billing at $199. Membership renews monthly until canceled. Cancel anytime under the CAD\/CAM Care cancellation policy.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eRemote sessions require a stable internet connection and TeamViewer access. Some issues may require physical inspection or separately quoted repairs.\u003c\/span\u003e\u003c\/p\u003e","brand":"CAD\/CAM Dental Center®","offers":[{"title":"Default Title","offer_id":48005965447339,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0152\/7762\/1296\/files\/RemoteDentalCAD_CAMSupport.png?v=1790872466","url":"https:\/\/cadcamcenter.com\/products\/cad-cam-care-connect-remote-tech-support","provider":"CAD\/CAM Dental Center®","version":"1.0","type":"link"}